Terms and Conditions

PARTIES

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Fees, payment and booking (Parties)​

1. Customers book online their preferred date, time, party and language of party. To initiate the party booking a 150CHF deposit is due. After this is paid a member of the team will endeavor to get back to the customer as soon as possible by telephone to confirm details. When we have all the details of the party and have answered any questions, we will send an invoice for the full amount. The invoice is due before the party date.

2. We politely ask for full payment before the party booking. The week prior to the party you will receive an email with all the details of your party / or you will receive a phone call from us to ensure we have all the details correct before your party.

3. Upon customer request Spark Science may be able to change the date and time of the party if there is availability.

4. Upon customer request Spark Science may be able to make changes to the party such as theme, number of guests, Add-Ons or the Take-Home experiments. Please give as much notice as possible so that we are better able to accommodate your request.

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Cancellation by the client (Parties)

1. Party cancellations prior to 4 weeks of the party date will be offered a full refund.

2. Party cancellation within 2 to 4 weeks of the party date will be refunded minus the 150CHF deposit.

3. Party cancellation within 2 weeks of the date of the party: We will refund additional children, party bags, and cotton candy costs. The basic party package plus the additional presenter (if required) is non-refundable.

4. A change of date within the week will incur a 150CHF admin and loss of business fee.

5. If the customer wishes to cancel a party, notice must be given in writing and the customer must have received an email acknowledgement back.

6. Any additional supervisor costs or a Dry Ice Add-On cancelled within 1 week of party date will incur the full cost.

7. Please note that refunds will be made less any payment processing charges from our payment providers.

8. Cancellation by Spark Science (Parties)

9. In the event that Spark Science must cancel a party (such as an emergency with the Spark Scientist / extreme weather preventing travel / unexpected governmental measures (such as Corona) / Force majeure the customer will receive a full refund. This refund applies when we are unable to offer a suitable alternative in relation to government guidelines. We would offer to reschedule the party for a later date if the customer would like at no additional cost.

10. If the age of a child participating in the event does not correspond to the age range specified, Spark Science has the right to request an adult to supervise this child and take full responsibility or to prohibit this child from participating. If the whole group does not meet the age requirement, Spark Science has the right to cancel the booking without refund.

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Please note that refunds will be made less any payment processing charges from our payment providers.

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Content of Service (Parties)

1. All the parties are constantly updated and modified. The content depends on a variety of factors including age, number of participants, ability of the participants and can be modified appropriately by Spark Science.

2. Spark Science reserves the right to replace some experiments and / or distributed gifts in case of a shortage of any required reagents, materials or consumables.

3. Spark Science retains the right not to conduct certain activities if the presenter believes the children are not responding appropriately and therefore deems it unsuitable to conduct certain activities at the party.

4. Language of the parties must be clarified in advance by the customer. All parties can be led in English and some parties on request can be led in German.

5. Spark Science parties can be delivered outdoors on request so long as the outdoor temperature is above 10°C and not raining. This is for the safety and comfort of the children and our staff. Please note: all parties need access to a drain and some need electricity.

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Timing (Parties)

1. Parties start at 10:30 and 14:30 unless agreed in advance with the Spark Science team. Customers should ensure the children are ready to start at these times. The Spark Science presenter will arrive about 20 minutes in advance to set up. Please be aware that our staff can only accommodate the agreed time frame and late start time may result in a shorter party length or additional charges for presenter time

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Requirement provided by customer (Parties)

1. Please note that all our parties require a table where the children can comfortably stand around and complete their experiments. We will bring a table cover to minimize mess as far as possible. It is better to remove rugs from under the table as hard floors can be cleaned easier if anything falls onto the floor. Please tell us in advance if you have carpets and we can bring additional floor protection.

2. We require a floor space where the Spark Scientist can perform science experiments and demos and where the children can sit around at least 2 meters away (approximately 4-6 square meters) from the demo space. This is for safety.

3. We will need access to a drain and a tap for water access.

4. Parties can be delivered both inside and outside at the customer’s request. Some experiments are more impressive indoors (for example, the Giant bubble from the party Bubbles, Bangs and Burning, and the coloured flames from the parties Bubbles, Bangs and Burning and Rainbows and Unicorns). Some experiments for safety and avoidance of mess need to be done outside (Fireball from the party Bubbles, Bangs and Burning and the Volcano from the party Dino Dig.

5. We may need access to electricity (for example if you choose to have the cotton candy Add-On). If your party is outside and needs electricity please ensure any extension cables are running along completely dry ground and are not a trip hazard.

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Safety and insurance (Parties)

1. Spark Science is covered with public liability insurance. Our Spark Scientists are freelancers and have public liability insurance and an up-to-date DBS check. Every member of our team undergoes a rigorous recruitment and training process before becoming a member of Spark Science.

2. Spark Science always seeks to run events safely. However, parents should accept that children may be exposed to items that can cause an injury, e.g. Sharp objects, dilute chemicals, flammable materials, dry ice, and other hazards. All activities are risk assessed to prevent any type of accident.

3. Spark Science follows regulatory guidelines regarding safe dilutions of chemicals and every step is taken to minimize risk. We clean up thoroughly after our visit and use table protectors to reduce any contamination. We remind children to wash hands after experiments and playing with Take-Home-Experiments such as slime. We warn children not to eat the slime. Slime should be kept out of the reach of small children and pets and should not be eaten. We do not take responsibility for the consumption of slime or any other Take-Home-Experiments after the party. We advise you to dispose of the slime when finished playing (ideally 1 week).

4. During parties, the customer must ensure at least one adult is present in the same room for the entire duration of the entertainment. This is in case accidents should occur or children need to go to the toilet. For safety reasons, we cannot conduct the entertainment unless at least one adult is present in the room the entire time.

5. During our parties we ask that no food or drink is provided during the entertainment that might distract children. This is also for safety reasons to avoid children consuming anything they should not.

6. If you have chosen to have dry ice as an Add-On please ensure there is adequate ventilation in the room by way of open doors and open windows. Dry ice is not dangerous when stored and used correctly. It presents hazards because it is very cold and sublimates from solid to carbon dioxide gas. If handled for more than a few seconds without gloves it can cause a cold burn. Carbon dioxide isn’t toxic but can displace the oxygen from a room. For this reason, we ask the customer to help us by ensuring the area is well ventilated with open windows and doors to allow the gas to escape and not build up. Please inform us if you have any pets and ensure the room in which they are in is well ventilated.

7. Due to safety, we require an additional supervisor (a trained member of Spark Science) to be present when there are 12 or more than 12 children at a party. This is paid as an additional cost by the customer.

8. Any Take-Home-Experiments such as slime, bath bombs, Insect in Amber etc contain ingredients or small parts that should not be consumed. They should be kept out of the way of young children and pets. Spark Science is not liable for incidents that occur regarding such Take-Home-Experiments after the party.

9. Coronavirus safety measures: Thorough sanitization of equipment, washing of lab coats / dress up items and all safety goggles before every party, reminders to the children to wash hands, provision of hand sanitizer before and after the party, presenters and adults to wear masks when appropriate, safety distances where appropriate, reduction of skin to skin contact where possible and in keeping with the government regulations at the time.

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Liability and security (Parties)

1. Spark Science does not take responsibility for children causing damage to a venue or any property that the party is held in. This includes, but is not limited to a home, hired venue or public area.

2. If parties are held anywhere other than your home, we will assume that you have either hired or had permission to use the space and have deemed the area suitable and safe to use for the types of activities being provided by Spark Science. Sometimes our parties have smoke machines and experiments with flames and smoke. It is your responsibility to inform the venue and clarify if they allow such things. Spark Science will not be held responsible for the fire services coming to a venue or alarms being triggered.

3. In case the chosen venue is unsuitable (there is a public fire alarm / smoke detectors) Spark Science reserves the right to leave out certain experiments which may cause alarms to be triggered.

4. Children will be under supervision of the Spark Science staff throughout the booked party time. However, should accident or damage / loss of property be caused during this time, the costs will be covered by the parents’ accident insurance or directly by the parents.