We understand that plans can change! If you need to cancel your booking, please let us know as soon as possible, and we’ll do our best to assist you. Here’s our cancellation policy for camps and events:

• 30+ days before the event: Full refund (100%)

• 14–29 days before the event: Partial refund (70%)

• 7–13 days before the event: Partial refund (50%)

• Less than 7 days before the event: Unfortunately, we’re unable to offer a refund.

Refunds are processed within 14 days, minus any applicable administrative fees.

If you have any questions or need help with your booking, don’t hesitate to reach out—we’re here to help!

The minimum ratio of staff to children is 1:8, ensuring that all children are well-supervised and supported during activities. For trips and higher-risk activities, we may increase the ratio to provide additional oversight and ensure safety.

We have a maximum of 15 children at camp each week. This smaller group size ensures a close-knit, friendly atmosphere and allows our staff to provide personalized attention to every child.

Our camp takes place at GZ Wollishofen, Bachstrasse 7, 8038. Activities are based on the static boat at the venue which has heating in the winter and air conditioning in the summer

Parking is limited, but there are two parking areas about 10 minutes away. Additionally, the Aldi car park next door may provide some options. We also have a convenient drop-off zone right by the camp. After the first day, children will know where to go, and the drop-off zone is visible from the street for quick and easy drop-offs.

We offer the camp as a weekly package and do not provide single or half-day options. Our camp activities build on prior learning and experiences each day, fostering a sense of continuity and community. A full week allows children to form strong relationships, feel safe, and build trust with peers and staff, creating a stable and enriching environment for growth and learning. We’ve found that week-long camps provide the best experience for children

Our camp is not suitable for children who require specialist one-on-one care. Children attending need to demonstrate a certain level of independence and behaviour, including:

• Using the bathroom without assistance.

• Sitting together in a group circle.

• Listening to and following instructions.

• Interacting respectfully with peers and staff.

We aim to create a positive and supportive environment for all children. If your child has specific needs or challenges, please contact us to discuss whether our camp is the right fit.

At our camp, we prioritize the safety, well-being, and enjoyment of all children. To ensure a positive experience for everyone, we have the following rules:

Be Kind and Respectful:

• Treat everyone with kindness and respect.

• Unsafe, unkind, or disruptive behavior is not acceptable. If such behavior occurs, we will address it with the child and their parents to maintain a positive and supportive environment.

Please leave these items at home:

• Electronic devices (e.g., phones, tablets, gaming consoles).

• Money or valuables.

• Pokémon cards or other trading cards.

• Sweets, crisps, or any food containing nuts (to ensure a nut-free and healthy environment).

These guidelines help us create a safe, welcoming, and fun space for all campers!

9:00 – 9:30: Drop-off

9:30 – 10:00: Welcome and introduction to the day

10:00 – 11:00: Workshop

11:00 – 11:30: Break and snack (fresh fruit, vegetables, croissants)

11:30 – 12:30: Workshop or sports session

12:30 – 13:30: Lunch

13:30 – 14:00: Free time – play, relax, or craft

14:00 – 15:00: Workshop

15:00 – 15:15: Snack and break (fruit)

15:15 – 16:00: Outdoor workshop or sports activity

16:00 – 16:30: Reflection, snack, and pack-up

16:30: Pick-up

This schedule ensures a mix of engaging activities, social interaction, and time to recharge

Lunch at camp is fresh, healthy, and delicious. The menu includes favorites like pasta, pizza, fajitas, hot dogs, and side salads. We also provide healthy snacks such as fruits, veggies, eggs, and yogurt, along with occasional treats like ice cream, cakes, and croissants.

Yes, we offer vegetarian options for lunch every day.

We serve meals in a way that allows children to assemble their plates with separate components, making it easier for fussy eaters to enjoy their food.

On trip days, we provide a balanced packed lunch to ensure campers are well-fed and ready for their adventures.

Yes, we are a nut-free camp. However, please note that some food items may contain traces of nuts due to manufacturing processes.

While we regretfully cannot cater for vegan, kosher, or severe allergies, we strive to ensure all other dietary preferences and requirements are met. Please contact us with any concerns prior to camp.

We provide a variety of healthy snacks throughout the day and include special treats to reward campers after all their activity.

If you have any other questions or concerns about our meal offerings, please don't hesitate to reach out!

Trips align with the theme of the camp. For example:

• Survival Science Camp: Seilpark high ropes, first aid workshops, and SUP (stand-up paddleboarding).

• Hogwarts Magic Camp: A visit to Slangenzoo to learn "parseltongue."

• Mission to Mars: A trip to the planetarium.

Previous trips have included Zurich Zoo, chocolate factories, glass blowing, and other exciting adventures.

We prioritize safety on all trips, and every effort is made to minimize risks. Activities are carefully planned, meet all safety guidelines, and are supervised by trained staff at all times. While there is always a minimal level of risk with any adventure, we take every precaution to ensure a safe and enjoyable experience for all children.

The primary language is English. While one staff member speaks German, we recommend that children have a basic understanding of English to fully enjoy and participate in activities.

No, this is not a language camp. However, it’s a great opportunity for children to improve their English skills naturally while having fun.